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July 1st, 2010

Onboard Client Speakers at Inman SF

We are just a few weeks away from Inman Real Estate Connect San Francisco 2010 and are looking forward to the discussions that will bring together 2000 real estate and technology professionals. Here are just a few clients we will hear from next month:

  • Curt Beardsley, VP of Product Marketing, Realtor.com
  • Sherry Chris, President & CEO, Better Homes & Gardens Real Estate LLC
  • Wendy Forsythe, VP of Network Services, Better Homes & Gardens Real Estate
  • Matt Goyer, Director of Online Marketing, Redfin
  • Glenn Kelman, CEO & President, Redfin
  • David Marine, Director, Coldwell Banker Real Estate LLC
  • Errol Samuelson, President, Realtor.com

Click here to read bios of all of the speakers for this year’s conference.

We have a whole crew headed over to San Fran (dangerous, I know…) who are looking forward to these discussions. Onboard Informatics is yet again a proud sponsor of Inman Connect. If you are attending, be sure to stop by Booth #100 to get a sneak peak of what we’ve been working on over the summer.

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June 28th, 2010

Our New & Improved Web Services – AVM, HVE, Recent Home Sales

product-enhancements_blogOnboard Informatics has recently made a number of enhancements/improvements to our AVM (Automated Value Model), HVE (Home Value Estimator) and Recent Home Sales web services. We recognize the importance of providing our clients with continual improvements in order to ensure that their website users have access to the most accurate and up-to-date information. These enhancements include new search types and also adding a number of new fields to the XML output. Most importantly we have greatly improved the performance of these web services on our client sites.

A new Property ID search type was added to each web service. Developers will be able to utilize this search so that users can see prior sales on a specific property from our Recent Home Sales web service. This search could also be used for those clients that have both Recent Home Sales and either AVM or HVE. Pulling the Property ID from the Recent Home Sales and submitting it to the AVM/HVE web service will allow developers to more easily access valuation information.

Also added to our Recent Home Sales was a Date Range search filter. Users can now enter a specific date range that they would like to see recent home sales from, no longer limiting results to an ‘x’ months back filter. This feature will allow consumers to find the information they are looking for in a more concise and thorough manner.

In addition to the new searches, and probably more importantly, we added a number of new fields to the XML output of each product. These new fields will provide more context around a particular property. Users will be able to look at detailed property information without having to go to multiple sites.

Last, but not least, we are happy to report that the response times for our AVM and HVE products has seen dramatic improvement. The average decrease in the response time for our AVM clients has been 61% while the average decrease for our HVE clients is 64%. Considering both web services already had sub-second response times, this improvement is another case of Onboard not being satisfied with the status quo. These improvements will make for an even better user experience for users visiting our client’s web sites.

If you would like to discuss any of these enhancements in more detail please feel free to contact our Support team at support@onboardinformatics.com.

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February 12th, 2010

Z57 Client Acquisition Up 107%

http://www.exploreconsulting.com/images/portfolio/z57Logo.jpgOur partners at Z57 had an outstanding 2009; new client acquisition was up 107% over 2008. Z57 provides thousands of clients nationwide with websites, content, listings, lead capture, and web traffic generation programs. This recent growth echoes the sentiments of Inc. 5000, who named Z57 one of the country’s fastest growing privately held companies.

Last year, Z57 expanded its customer service department to enhance the client experience. Clients are pleased as well; revolutionizing the client experience resulted an 82% overall “great” ranking in feedback surveys issued after site implementations.

Z57 chose Onboard as an IDX provider in 2003 to strengthen agent value proposition and provide access to “real and accurate data” on both IDX and content services levels. What began as a simple IDX vendor relationship has evolved into a highly successful partnership. With the addition of neighborhood level content in addition to Onboard’s IDX listings, Z57 is able to provide added stickiness on agent websites, resulting in increased sales and customer value.

In its 11th year, Z57 continues to provide thousands of real estate professionals nationwide with professionally branded, top-performing, search engine optimized websites.

Congratulations to the Z57 team for their steady focus on customer satisfaction – even during the recession.

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January 19th, 2010

Rethinking the Real Estate Transaction

Our client Countdown to Buy has been in the news quite a bit recently. CTB operates a real estate platform based on accelerating the sales cycle of foreclosed properties. You can read more about their platform here in case you aren’t familiar.

Countdown to Buy has captured the curiosity of both buyers and sellers looking to know more about how this unique platform fits into the marketplace. Why are banks getting involved with Countdown to Buy’s efforts? How do agents fit into this model? Is this just another auction site?

Jim Hodson, Countdown to Buy’s CEO and Founder, took some time recently with National Mortgage Professional magazine to explain answers to these questions and more:

More about Countdown to Buy here:

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December 15th, 2009

CTB Secures $1.1M in Funding

ctb Our client Countdown to Buy announced today that it has secured $1.1 million in funding from investors. This announcement comes only a week after its launch in three states.

The company will use the proceeds from the investment to expand its market strategy and enhance operational capacity.

“The real estate market continues to undergo significant change and the foreclosure market has become the first place to look for many potential home buyers,” commented Jim Hodson, Chief Executive Officer and Founder of Countdown To Buy. “With the majority of properties selling as is, buyers need 100% transparency, trust, and unbiased information throughout the home purchase process. Countdown To Buy’s online real estate platform eliminates negotiation and mitigates uncertainty surrounding the foreclosure market, essentially unlocking foreclosure opportunities for home buyers.”

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December 8th, 2009

Matching Foreclosure Buyers and Sellers

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Our client Countdown to Buy launched a matching platform today that accelerates the sales cycle of foreclosed properties. CTB uses a technology that automatically matches buyers and sellers in a real estate transaction through a time-limited process that reduces the property’s list price 1% per day. According to CTB, this matching process generally takes 60 days or less.

So what is the countdown process?

Each property is listed with an offer range. Qualified buyers bid privately and confidentially within this range. The price decreases 1% per day across the offer range. As soon as the day’s price matches a buyer’s offer, the property goes to contract immediately.

Since Countdown to Buy can do a better job explaining this model than I can, check out this video for a simple explanation on how the match process works and what happens when multiple buyers are in the mix.

CTB President Dan Connell says this new way of purchasing a home is not your typical auction model:

“We integrated the best features from the traditional real estate model and the prevailing auction method and created a next generation real estate transaction model that brings transparency, trust and a controlled urgency into the process. From the traditional model, CTB took the insights and a local knowledge of agents, inspectors, contractors, and appraisers and incorporated their roles in a much more efficient manner. From the auction model, CTB created an environment of controlled urgency, but not a manic high pressure sales environment that can potentially be manipulated.”

As of today, the pilot program features properties from Connecticut, New Jersey and New York with the potential for additional locations to be added pending negotiations with leading banks and service companies.

In an auction scenario, buyers need to quickly consume relevant information about prospective homes, especially regarding an area’s home sales trending and seasonal activity. CTB’s implementation of Onboard’s Neighborhood Navigator gives buyers all of this information instantly.

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November 16th, 2009

California Real Estate Goes Global

caimeijuIn one of the most innovative and consumer-responsive client implementations to date, global marketing firm Language Media Agency has launched Caimeiju.com, an interactive real estate portal giving Chinese homebuyers and investors  a way to explore communities in California. In just over a month since its launch, visitors from over 40 countries have visited Caimeiju.com, validating Language Media’s exploration of a niche market they considered to be both strong and underserved.

Back to the Drawing Board
The easiest thing to do in a recession is cut. Change is difficult for our industry of late adopters, sent battered back to the drawing board in search of a different outcome – often unsuccessfully, by reshuffling the same inputs. Real estate professionals have found themselves debating: how do I get ahead in a stale market? How far should I stretch my marketing strategy if it will fall on deaf broke ears?

Agile companies like Language Media Agency (LMA) realize that real estate is local, but buyers are global. And with a crafty use of technology and translation services they specialize in, Language Media has viewed the marketplace through a unique lens to meet the growing demand of Chinese-speakers looking for properties in California.

“With the downturn in the real estate market, sellers need to be creative in marketing their properties,” says the President of LMA. “They are no longer constrained to placing ads in the local newspaper or hanging flyers on front doors.”

California: A Growing Hub for Chinese Residents
Surely you are also desensitized to bleak market forecasts painting the American real estate landscape as a dry marketplace. Sellers are clinging to any signs of hope – most recently, the tax credit extension working its way through Washington.

For LMA, the downturn provided an opportunity. With Chinese being the third most spoken language in California, the forward-thinking LMA team selected a ripe market to connect with.

The Language Media team took a close look at not only the habits of Chinese-Americans, but also the international potential for Chinese investors abroad. According to LMA, the number of Chinese internet and broadband users is the highest in the world. China’s economy is climbing while most others continue to face a recession. In fact, this week’s Time magazine suggested the U.S. could learn a few things from China.

Bridging Cultural Gaps
The goal of Caimeiju is not to sell houses. LMA seeks to bridge the culture gap and provide a credible and tasteful place for US realtors and developers to reach the new and growing market.cmj32

Caimeiju combines interactive technology with localization, statistical data and community information in a way that assists Chinese readers in understanding the distinctions of each neighborhood, town and city in California.

The site is not just a hub for buyers. Real estate professionals can market their listings and services both domestically and internationally through news and blog channels on the site.

Recognizing that all consumers are not alike, LMA has stocked Caimeiju.com with supplemental lifestyle, local, education, and luxury articles to create a community among this niche market.

(While we’re discussing cultural gaps, you may be wondering how the site got its name. “Caimeiju” in simplified Chinese means ‘selecting a beautiful residence’ or ‘selecting an American residence’.)

Meeting the Needs of the Chinese Consumer
Implementing community information to Caimeiju.com was imperative to reaching the Chinese consumer. The diligent Chinese consumer seeks facts, data, and research rather than sales and advertising messages.

“Providing community information is a great way to provide this type of information in an unbiased fashion,” the President of LMA said.

Caimeiju is certainly not the first website in Chinese to sell houses or offer listings in California, but it is the first to provide the important community information buyers need to know when selecting a community. This differentiation for Caimeiju is crucial for shoppers looking for the best fit from across the Pacific.

LMA’s launch of Caimeiju accompanies a dynamic behavioral shift to mobile. According to a June report by Sina News Portal, 46% of Internet users in China are using mobile phones to access Internet data. Mobile Caimeiju.com users are able to access the community data quickly without installing Flash or other proprietary tools.

International SEO: A search for "Orange County" (symbols above) on Google.cn brings users to Caimeiju.

International SEO: A search for "Orange County" (characters above) leads users to Caimeiju through the site's implementation of Onboard content.

Content Services Benefits
The Onboard Content Services package LMA implemented allowed complete freedom to design and encode this data in a way that speaks to the end consumer. Aside from the inherent benefits of providing users with local information, LMA attributes these additional benefits to the addition of community data:

  • Search Engine Optimization: LMA’s content covers virtually every city and town in California. By translating and building pages for each place, Caimeiju has optimized their site for Chinese seach engines like google.cn, yahoo.cn, and baidu.cn.
  • Geo Segmentation: Caimeiju can now serve advertisers based on geographical searches. For instance, someone shopping around in the Bay Area will only see ads from local advertisers.

Technology: Friend, not Foe
Language Media Agency is clearly a forward-thinker in using technology to drum up new business and market opportunities. More importantly, LMA’s recognition of a real and growing need among Chinese and Chinese-American consumers is sure to assist international buyers who are unable get a flavor for California communities in person. Data and informatics, not marketing speak, is boosting Caimeiju in the no-BS marketplace. We salute them.

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October 28th, 2009

Listingbook Hits 100,000 Agent Milestone

Listingbook aims to make the home sales process enjoyable.

Listingbook aims to make the home sales process enjoyable.

It’s not often you hear a success story about a company’s dramatic growth during the downturn – and it’s unheard of to witness a company’s expansion by almost 200% in a year.

Our client Listingbook has done just that.

Since last year, the online client-servicing tool provider has grown to over 100,000 registered agents, up 187% from last year. Listingbook’s splash in the real estate industry is accompanied by 241% more consumers logging in from last year to use the customer portal in the process of buying a home.

More than just a property search site, Listingbook empowers agents in today’s “need to know, want-it-now environment” says Michael Ondrejko, Listingbook SVP of Operations.

According to Ondrejko, Listingbook’s rapid growth can be attributed to the company’s ability to supply its users with Onboard Informatics‘ local neighborhood information. Paired with this comprehensive local information, Listingbook’s superior productivity and marketing tools have powered their outstanding market share in the agent community.

Listingbook offers brokers, agents, and consumers local market knowledge through Onboard’s community, school, and amenities data sets. The demographic and neighborhood content accompanies each listing to agents who have upgraded Listingbook accounts and their clients, giving them a full understanding of the communities they are considering.

“Consumers want to make an informed decision about where they will live. It is the agent’s job to give that to them,” Ondrejko said.

In its eight years, Ondrejko says Listingbook has evolved and channeled its many lessons learned into a quickly-growing force in the real estate industry that keeps the agent in the center of the real estate transaction process. With continual advancements in user interface design, relevancy, and scalability, Listingbook is not complacent even with 100,000 agents on its roster – and expects even more future growth.

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August 5th, 2009

Onboard client speakers at Inman

We are proud to have a number of our most prestigious clients and partners speaking throughout the event. Here are just a few Onboard clients speaking at Inman this week:

  • Steven Berkowitz, CEO and Director, Move and Realtor.com
  • Nick Bilton, Designer, User Interface Specialist, Journalist, Hardware hacker, Researcher, New York Times
  • Eric Bryn, VP of Strategic Development, Leading Real Estate Companies of the World
  • Louis Cammarosano, General Manager, HomeGain
  • Sherry Chris, President & CEO, Better Homes and Gardens Real Estate LLC
  • Laura Cochran, VP of Marketing & Sales, MRIS
  • Margaret Kelly, CEO, RE/MAX International
  • Glenn Kelman, CEO & President, Redfin
  • Jeremy Stoppelman, Co-founder and CEO, Yelp Inc.

If you’re not at Inman, you can watch a live stream of the Bloggers Connect program here.

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June 15th, 2009

Three Onboard clients named Inman Innovator finalists

iiaCongratulations to three of our clients who were recently named finalists in the 2009 Inman Innovator Awards.

Better Homes and Gardens Real Estate, Coldwell Banker, and Redfin dominated the “most innovative brokerage or franchise” category. @properties, John L. Scott, and Nest Realty Group are also contending.

Our client Coldwell Banker was also recognized for their On Location site, which uses a YouTube channel to allow users to search for localized community content on an interactive map.

The 12th annual competition highlights innovation in five categories: brokerage and franchise; new technology; Web service; blog; and media sites. Our partners are recognized for demonstrating excellence in using technology and innovation to enhance the real estate transaction process for consumers and real estate professionals.

We’re looking forward to the results, which will be announced during the Inman Real Estate Connect conference in San Francisco in early August. Onboard is a sponsor of the event and will be there at booth number 127.

Good luck to all finalists!

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