March 12th, 2010

Weekly Roundup

A third of the real estate market was represented at this week’s Leading RE conference (via RISMedia):

“Affiliate brokerages of Leading Real Estate Companies of the World representing annual sales production of $280 billion convene this Tuesday through Thursday, March 9-11, at the Encore at Wynn Hotel in Las Vegas for LeadingRE’s annual conference. Approximately 40% of the network’s total member companies are represented at the conference this week by their principals, CEOs or other senior management.”

John Burns says it’s okay to be optimistic about the economy (via Inman):

“…we believe that positive job creation is getting ready to occur as most of the leading indicators point to solid growth ahead, and recent job loss figures have been only slightly negative. Job creation is going to be driven by big companies who have downsized significantly, as well as small businesses who will slowly return to growth mode.”

Clean Slate blog talks about forecasting in 2010 and improving business:

“These are the ‘Dog Days’ of March:  we still feel winter’s chill (especially here in the northeastern US,) the next major holiday is Memorial Day, and we’re just getting a feel for the 2010 sales market.  We are also inching closer to our first tweak of the Operating Plan, or even possibly, that time when we scrap it completely.”

Search exists outside of Google, and here are the top 100 alternatives to prove it (via ReadWriteWeb):

“Look a little further, and market research shows that people actually use four main search engines for 99.99% of their searches: Google, Yahoo!, MSN, and Ask.com (in that order). But in my travels as a Search Engine Optimizer (SEO), I have discovered that in that .01% lies a vast multitude of the most innovative and creative search engines you have never seen. So many, in fact, that I have had to limit my list of the very best ones to a mere 100.”

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March 10th, 2010

Inside Onboard: Meet Kim Prior

How well do you know the team behind the scenes of content delivery and implementation to top real estate, publishing, and technology companies? In the Inside Onboard series, you will get to know our specialists and more about how we are working to innovate on behalf of our clients. First up is Kim Prior, Director of MLS Market Development.

kim3

"The real value is in being so much more than just a widget, a product, a vendor..." -KP

OB: What does your role entail?
KP: Building relationships with MLS executives and the MLS community. Understanding current challenges and opportunities with the goal of improving agent/member services and the MLSs sustainable profitability. Because Onboard is also a leading IDX provider, I educate MLSs to the full scope of what we do (and what’s possible) and liaison with our MLS acquisition team to ensure all parties are in sync when we identify opportunities for Onboard to provide products and services to an MLS or an MLS technology company - whether that’s for member services, consumer facing websites or enhancing search functionality. I work closely with our in-house sales team to accomplish that.

OB: Tell us a little bit about where you’re from and where you live now.
KP: I was born and raised in Northern NJ and moved to Northern California in 1999 for career advancement. Life in Northern California is very different from life in the NJ/NY area. There’s an emphasis on outdoor activities due to the mild year-round climate and 7/8 months of sunshine. I get bored easily, so the diversity of NorCal keeps me interested. I enjoy snowy fun in Lake Tahoe, the dramatic Monterey coast, the bounty of the Napa Valley, the contemporary buzz of San Francisco and the quiet majesty of the Coastal Redwood Forests. That’s not even mentioning the fun little towns you can accidentally stumble upon during a random weekend drive.

OB: What are you passionate about?
KP: My amazing 3-yr old son Hudson West - he’s brilliant! Outgoing, funny, energetic and very snuggly. We do everything together - our favorite date is the Farmer’s Market. Also, cooking and gastronomy: I am a gourmet cook and I’m a natural (no cookbooks). I have been told “open a restaurant” by everyone (not exaggerating) who eats my food - and I feed a lot of people! My signature dish is a creme brulee french toast strata with orange blossom syrup. And yes, my son cooks with me - he pulls up his little stool and smells all the herbs and ingredients. His favorite? Keffir lime.

OB: How has your former real estate and business development leadership experience shaped your role at Onboard?

KP: I worked with a very large Regional Brokerage in marketing, public relations and e-commerce divisions for nearly ten years. I am intimate with the Realtor DNA, the challenges that face Brokers and, the arsenal that’s required to recruit and retain the best and brightest. I also have significant experience working with analytics and MLSs - so I understand the unique and challenging role that an MLS has with the Brokers/members, the public and the data. Pulling all of those together in my Onboard role means that I can provide experience, insight, foresight and some empathy when it’s called for! I understand that things aren’t always black and white and can provide sensible, scalable solutions.

OB: What is the biggest challenge facing MLS associations today?
KP: Change and evolution. And, because every MLS is a little different (cultural, philosophical, organizational/hierarchical, business model, etc.) change and evolution means something different to each and every one of them. When we look at how technology, information and innovation has impacted our world (people, places, things) and bring that down to our particular business, it typically translates to two words: ACTION NOW.

OB: What value can Onboard bring to today’s MLS?

KP: Onboard’s “job” as an innovator has always been to stay ahead of the consumer curve. We help our clients navigate through change by innovating great things and having the implementation expertise to pull it off quickly and effectively. When we work with an MLS at the strategic level, we assess the whole picture. Evaluating the environment, the consumer and the possibilities. We find new, unexpected ways of doing “expected” things and great things happen. We grow. We meet the needs of consumers and agents. The real value is in being so much more than just a widget, a product, a vendor…it’s bringing experience, incredible depth of data and technology to the table. It’s about the ability to build something fantastic together and then, seeing it grow…for a long time.

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March 5th, 2010

BusinessWeek Names 2010’s Best Affordable Suburbs

BusinessWeek and Onboard Informatics teamed up once again to collaborate on BW’s Best Affordable Suburbs in America 2010 story. BusinessWeek evaluated information provided by our content team to determine the best affordable suburb in each state as well as an overall winner with high marks across the board.

http://indianapolis-indiana.funcityfinder.com/files/2009/09/Downtown-Fishers-Indiana-538.jpg

The economy in Fishers, Indiana has remained strong, earning them the top spot in this year's Best Affordable Suburbs in America.

All the suburbs on the list are towns within 25 miles of the most populated city in the state, with populations of 5,000 to 60,000, median family incomes of $51,000 to $120,000, and lower-than-average crime rates. We weighted a variety of factors including livability (short commutes, low pollution, green space), education (well-educated residents, high test scores), crime (low personal and property crime), economy (high job growth, low unemployment rate, high family income), and affordability (median household income, cost of expenditures). Affordability was most heavily weighted in the calculations.

As for exclusions, BusinessWeek decided to penalize places with bad weather, a lack of racial diversity, high divorce rates, and few children.

Our content team worked closely with BusinessWeek to create this data-driven story based on their criteria and the filters they selected to produce the most concise and accurate information possible.

Fishers, Indiana was determined to be a fantastic choice for families with its diverse housing market, safety, great schools, and unemployment rates that were almost 4% below Indiana’s average.

It’s no surprise that the extremely accessible Glasgow was named the most affordable suburb in my home state of Delaware. (Not that there were all that many towns to choose from, considering Delaware’s entire population barely edges out that of Lower Manhattan…)

See which town tops your state’s list here.

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March 4th, 2010

Complementing Listings: Clareity Consulting Profiles Onboard’s MLS Product Suite

Onboard has recently been profiled in a new Clareity Consulting white paper on enhancing real estate search with enriched community content. The profile offers some context about Onboard’s role in the MLS space, as an IDX provider, and how our products help MLS administrators and Associations stay competitive by adding value to their subscribers.

Who is Clareity Consulting?
Since 1996, Clareity has been providing information technology consulting to the real estate industry. They provide a wide range of services to MLSs, Associations, brokers, franchises, and software providers in the residential real estate space. Over 100 clients turn to Clareity for services such as transaction management, market research, project management, recruiting, and strategic planning to name a few. They are are thought leaders in the industry, with dozens of real estate publications that run the gamut from the future of the MLS space to IT securities.

Who is this paper intended for?
Although MLS and Association Executives are the primary audience, you don’t have to be an MLS executive to find a great deal of value in this paper. You will get a sense of how Realtors Property Resource (RPR) is changing the flow of information in the industry, which is something everyone - especially MLS operators - should keep an eye on.

What else will I find out?
Clareity reviewed our Listings Web Service and our process of acquiring MLS feeds and dispersing IDX content with our enhanced search capabilities beyond those on your typical property search site. Onboard’s IDX feeds go through a multi-layered credential process, which is detailed in this piece. You can also read Clareity’s independent review of Onboard’s IDX securities processes.

This paper also takes a closer look at Onboard’s MLS OneSource suite and what our local neighborhood content really means for MLSs and Associations. Clareity recognizes that supplementing MLS listings with additional value-added content is a hot topic for any real estate entity with a consumer-facing website.

Click here to read the white paper.

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February 23rd, 2010

The State of Lifestyle Search in Real Estate

The New York Times recently reported on the growing importance of lifestyle search in the real estate industry:

“Homebuyers often embark on their home search armed with a vision of their ideal property, a laundry list of features they’d love to find or can’t live without.

Several bedrooms. Large kitchens. A yard big enough for a garden. But what if you prize home traits that extend beyond property lines? Good schools, ethnic restaurants or grocery stores a mere stroll away?

Divining this from the address on a home listing can be difficult, especially if you are moving to a new city. Fortunately, many Web sites are incorporating ways for users to pinpoint the neighborhoods and properties that might best suit their home needs and lifestyles.”

Read on about how Onboard and some of our clients are changing the face of real estate search, one step at a time.

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February 23rd, 2010

Z57 Inc. Reports New Client Acquisition Based on Industry-Leading IDX Solutions from Onboard Informatics

pressrealeaseZ57 Inc., a leading provider of real estate online marketing services, announced the company has transitioned thousands of their clients to the Onboard Informatics’ Listings Web Service platform, their Internet Data Exchange (IDX) solution. With the 2009 integration of Onboard Informatics’ state-of-the-art IDX solution, Z57 REALTORS® websites deliver timely, accurate and useful consumer listing information.

These newly integrated services combined with the historically available products from Onboard Informatics, such as home sale values, comparative values, local information on schools, community, businesses and more, have led to an industry-leading complete solution for both REALTORS® and consumers. This product provides MLS-approved Z57 clients and their site visitors the ability to search for home information based on a variety of parameters including, but not limited to: address; zip code; and local community — with filters for distance, time periods, price range, and property types with relevant localized content.

Z57 recognized the need for REALTORS® websites to meet the changing times and demands of buyers and sellers. With the addition of these data-rich tools, Z57 clients now have a competitive advantage throughout the real estate cycle.

Some of the key benefits of Onboard’s Listing Web Service platform include:

* Fully integrated branding, to convey a consistent message, look and feel.
* Administrative tools are easily accessed in the host’s Marketing Control Center (MCC).
* Visually compelling search forms invite visitor interactions.
* Property search results are integrated with Google maps.
* Comprehensive IDX statistics track results for valuable feedback.

“Over five years ago Z57 identified in Onboard Informatics a technology partner we could grow with — one that provided enterprise-class data gathering, processing and distribution,” said Ryan Whitlock, Z57 COO. “In 2010 we anticipate the expansion of our long-term partnership with Onboard based on new client acquisition from the superior functionality of their IDX solution.”

“Since 1998, Z57 has proven that stamina and technological innovation in the business of real estate website marketing is a winning combination,” stated Marc Siden, Onboard Informatics CEO. “Our strategic partnership with Z57 further supports their commitment to providing their clients with industry-leading content through powerful end-to-end solutions, helping them gain strong advantages in a highly competitive marketplace.”

About Z57 Inc.
San Diego-based Z57 Inc. is a personal Web marketing company for thousands of real estate professionals. Founded in 1998, the company specializes in feature-rich designed websites, with content, listings, lead capture and conversion tools, buyer/seller traffic generation through effective online marketing plans, listing syndication, Search Engine Optimization, drip e-mail marketing and a highly trained and responsive customer service team. Z57 provides clients nationwide with proven real estate solutions matched with personal service from more than 150 dedicated employees. The Southern California Internet marketing firm was recognized as an Inc. 5000 company and San Diego’s No. 1 Web Development and Design Company. For more information, call (800) 899-8148 or visit http://www.Z57.com.

About Onboard Informatics
Since 2001, Onboard Informatics has provided comprehensive local, regional and national real estate data solutions, powerful Web tools and Web services to some of the most innovative companies in the real estate, publishing, and technology. Onboard delivers seamless integration of property listings, community, school, neighborhood, geographic and demographic information to support clients in achieving business objectives on Web and mobile platforms. Privately held since its founding, Onboard is located in the heart of the world’s financial center in the Wall Street area of New York City. For more information about Onboard Informatics, visit http://www.onboardinformatics.com.

Media Contact:
Sue Almon-Pesch
For Z57, Inc.
Phone: 858-205-0516
E-mail: sue@speschialpr.com

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February 18th, 2010

New Additions to the Onboard Team

We are pleased to welcome two new additions to the Onboard Informatics team this week: Jacek Rolnik and Toni Brown.

In his words, Jacek is “sort of” new. Jacek previously worked with us as a Relationship Manager, working closely with clients on implementation and product development.  Jacek brings a wealth of client engagement experience to the table with specialties in Web technology, HR, wealth management, and global expansion services. He returns to Onboard as a Relationship Manager after working on the West Coast for awhile. (We suspect the beautiful New York weather lured him back.)

Toni joins Onboard as part of the Support & Administration Group as a Product Support Specialist with a focus on MLS Administration. A graduate of Berkeley College, she has worked with the Red Cross and is a classical singer who also enjoys dance. In her new role, Toni will be primarily working to support Onboard’s MLS Acquisition efforts.

We are excited to have Jacek back and to welcome Toni to the Onboard family.

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February 12th, 2010

Z57 Client Acquisition Up 107%

http://www.exploreconsulting.com/images/portfolio/z57Logo.jpgOur partners at Z57 had an outstanding 2009; new client acquisition was up 107% over 2008. Z57 provides thousands of clients nationwide with websites, content, listings, lead capture, and web traffic generation programs. This recent growth echoes the sentiments of Inc. 5000, who named Z57 one of the country’s fastest growing privately held companies.

Last year, Z57 expanded its customer service department to enhance the client experience. Clients are pleased as well; revolutionizing the client experience resulted an 82% overall “great” ranking in feedback surveys issued after site implementations.

Z57 chose Onboard as an IDX provider in 2003 to strengthen agent value proposition and provide access to “real and accurate data” on both IDX and content services levels. What began as a simple IDX vendor relationship has evolved into a highly successful partnership. With the addition of neighborhood level content in addition to Onboard’s IDX listings, Z57 is able to provide added stickiness on agent websites, resulting in increased sales and customer value.

In its 11th year, Z57 continues to provide thousands of real estate professionals nationwide with professionally branded, top-performing, search engine optimized websites.

Congratulations to the Z57 team for their steady focus on customer satisfaction - even during the recession.

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February 10th, 2010

Looking Under the Covers at the NYC Market

The Inman Connect show in NYC this past January included a panel focused on using data to understand and forecast the NYC housing market. Sitting on the panel were two chief economists, a provider of active listings metrics, and yours truly. The room was packed, and Brian Boreo of 1000Watt Consulting led us through the presentations. We had each been asked to produce a single slide illustrating how our company looks at the marketplace.

The Panelists

Mark Fleming - Chief Economist, First American CoreLogic
Mike Simonson – Founder, Altos Research
Stan Humphries – Chief Economist, Zillow.com
And me – CIO at Onboard, Folklore and Mythology BA and Olympic Curling enthusiast

The Approach

I’m not an economist.

I am a data junkie and trend analysis enthusiast.

Stepping back, I took a moment and considered what content the other panelists were likely to focus on. All of us have access to essentially the same types of content including:

· Public records
· Listings records
· Search metrics

I surmised that Mark and Stan would likely focus on what I consider “near past actuals” by looking at sold data tends (volume, price) and perhaps listing volumes and days on market information, either as a snapshot or trended over time. This type of content paints an accurate picture of what has just happened in the marketplace, generally reflecting buyer activity on market prices sixty to ninety days aged (the typical time between agreeing on price and the transfer and recording of the transaction). The trend lines created are typically projected into the future as a predictive tool. I also figured Mike would look at listing activity metrics trends such as list price trends, price reduction activity, days on market and volumes. This listing activity content is more of a forward looking indicator as it provides information about properties that are likely to transfer in the next sixty to ninety days but relies significantly on pricing data which actually indicates what the seller thinks – or perhaps would like – their property to sell for. We’ve seen periods where list and sale price vary hugely and other times where they are close in proximity.

The analysis the panelists provide on top of this data was informative, timely and well understood by those familiar with typical housing statistics.

But I felt there were other ways to look at this…

Look at underlying factors, not end point results

At Onboard, we also look at all the numbers, statistics and trends we can in sold data, tax basis, distressed property volumes, pricing trends, listing activity and construction data. The issue with looking at these as predictors of the marketplace is that these data points all represent past activity and are, in turn, the result of buyer/seller decisions, the availability of money and other underlying factors. The key to predicting the market is in accessing the drivers that impact what a buyer/seller will do rather than looking only at what they already did.

We believe that understanding the underlying factors and then applying local market knowledge is a different and meaningful perspective that can, when combined with a hyperlocal analysis model, provide startling insight into why the market is behaving as it is and how it is likely to behave in the future. This insight must be reflected against the actual local market activity (once it occurs) on a continuous basis.

During the initial financial turmoil two years ago, we were approached by a number of private and government concerns regarding how one can identify housing risk as a local level. With Onboard’s hyperlocal modeling expertise and access to data, we were able to approach the problem from a number of directions.

Ultimately, we created a forward looking housing distress index which provides comparative information between local markets. This allowed us to look at the health or deterioration of underlying housing distress factors of any city, county or neighborhood and identify – relative to other parts of the country – how the area is likely to perform. This was a critical concern for anyone analyzing a portfolio of properties for either investment opportunity or relief direction as it provides a basis for comparing area risk. Typically this local area risk is then considered against specific property risks (mortgage details, resident credit, etc.). We looked at a large number of data points over time and found that the following – in combination – provided a locally reliable evaluation method:

· Vacancy and occupancy data
· Employment statistics
· Household income
· Change in HPI (home price index) from highest value
· At risk mortgage origination volumes

In each case, we considered the change in these values over time and the velocity of that change relative to the larger marketplace. The results were normalized to a 1 – 10 index with low values signifying indicators of continuing distress and high values indicating little or no such indicators when compared to the national landscape. We found – within reason – that these values forecasted activity in the marketplace so long as both global market factors and local knowledge was applied on top of this analysis. Global factors might currently include the federal home buying incentive and low interest rates. Local factors might include knowledge of new construction units soon to hit the market or a large factory closing.

Over the past two years we’ve compared the results of this model statistically to three, six and nine month trailing indicators (sales volume and pricing, days on market, foreclosure volumes) and found a surprisingly tight correlation.

Visualization

If that explanation left you cross-eyed, take a look at the map image below. It represents the underlying Q2 and Q3 2009 factors and we believe predict conditions for the current and near term market in NYC. When compared to the previous forecast, the model predicted the uptick in sales and the reduction in gap between list price and sale price experienced in much of the market during the recent 4th quarter.

To analyze this map, the dark areas indicate a stronger market where houses are likely to hold their value through the sales cycle, inventory is not flooded, and the number of properties in distress relative to overall inventory is likely to remain low. Lighter areas show significant downward pressures on the market. Depending on where in the market correction cycle the local market is, this could mean significant foreclosure activity will continue or simply that properties will be slow to move without some discount. It is at this point that local knowledge must be applied – something that Onboard believes the local broker and Realtor are uniquely positioned to do.

distressedpropertyindex

The level of detail here is to the neighborhood and block group level – a very fine level of analysis made possible by the application of Onboard’s geography model to all the underlying data points supported by specific spatial analysis techniques. The result is that one can see the market differences between Jamaica, Queens and the neighborhoods that border it.

What we don’t know

This model appears to work well now and for this type of volatile marketplace. This same volatility makes some traditional analysis methods (Case-Schiller, etc.) less reliable in our opinion. When the market stabilizes or during a period of rapid price increases, it is unclear whether this model will continue to offer value as a predictive tool. It is likely that we will find additional underlying factors that need to be considered during an up market.

In the meantime, it’s fun to look at….

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February 5th, 2010

Weekly Roundup

In case you missed it, here are some great reads from the worlds of technology and real estate:

• You’ve certainly heard a lot about the iPad, but here is the official demo video (via Mashable):

“Even though the Apple iPad won’t be available for another 60 or 90 days (depending on the model), Apple already has its official iPad website up and running. In addition to showing off some of the applications, features and design and technical specifications, the website also features an eight-minute video with Apple’s design and development team discussing the device and showing it off.”

• A collaboration portal for architects that won’t even require you to spare a dime:

“Coming soon in the first of the year Architecture 5¢.com is going to become the hub where Architects and clients can come to talk to one another. A place where architects from all over can talk to each other and collaborate. A place to show your work, talk to home owners, answer questions, and most importantly help you get back to work.”

• Real Estate CEOs are more positive about improving market conditions this year than in 2009 (via REALTOR® Mag):

“The 110 members of the Real Estate Executive Roundtable are more positive about their industry in the first quarter of 2010 than they were in 2009 with the sentiment index at 73, up from 63 in the fourth quarter of 2009. The sentiment index measures confidence in real estate market conditions. However, a common concern of respondents is the employment picture.”

Foreclosure filings jumped in Las Vegas, which had the largest number of foreclosure filings of any city last year (via CNN/Money):

“In cities such as Las Vegas, Phoenix, Miami and Bakersfield, Calif., soaring home prices of the mid 2000s drove homebuyers to desperate measures, such as taking on hybrid adjustable rate mortgages, also called toxic ARMS. These products only remained affordable as long as home prices grew; once prices stopped rising, borrowers began to default.”

• The buzz about Google mapping just went from Street View to Store View (via Search Engine Land):

“I received a tip from a New York retailer named Oh Nuts, that Google came to their store to take pictures for a new Google Maps product named “Google Store Views.” I was told that they took pictures of the inside of the store, every 6 feet, in all directions. They also took pictures of products. Google Store Views will allow people to essentially walk into the store, off of Google Street Views. ”

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