Quantcast

August 16th, 2010

A Look at the Top Real Estate Websites

Market research firm Experian Hitwise periodically releases a report on the top real estate websites based on a sample of 10 million U.S. Internet users. It also looks at websites that have entered and left the top 100 real estate websites, most popular search terms, traffic/visit duration analysis, and fast movers who have experienced great growth.

Onboard Informatics is proud to provide content services to 7 of the top 20 real estate websites in the United States.

Here are the top 10 sites with market share for July 2010:

1. Realtor.com (5.72%)
2. Yahoo! Real Estate (4.45%)
3. Zillow (3.94%)
4. Trulia.com (2.96%)
5. Rent.com (2.84%)
6. ZipRealty (2.43%)
7. MSN Real Estate (2.18%)
8. Homes.com (1.97%)
9. Apartment Guide (1.75%)
10. RE/MAX Real Estate (1.40%)

One highlight is that almost 30% of all visits to real estate sites were on the top 10 sites.

Click here to read the full report.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , , , .

August 6th, 2010

Where is the Real Estate Market Going?

With conflicting recovery vs. recession headlines flooding the media on the daily, it’s not surprising that even the most confident analysts butt heads on what’s coming down the pike. Onboard is often called on by spectators of real estate to speak about what’s in store for the market.

So I asked a [sort of] simple question of our staff: In 20 words or less, where is the real estate market going?

Here are a couple of answers from our office where all eyes are on this hot button – analyzing foreclosure indexes, taking the pulse of national brokerages, and also the occasional few who are just smart alecs. Leave a comment and let us know: what are your 20 words?

Powered by Cincopa WordPress plugin
Cincopa wp content plugins solution for your website. Use Cincopa MediaSend for file transfer.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , .

June 2nd, 2010

Franchises Merging Technology with Direct Marketing

Don’t rule out direct marketing just yet. Two major franchise networks and Onboard clients recently launched direct  platforms that are designed to generate leads and automate marketing efforts for agents, as highlighted in this article on Inman today.

  • Better Homes and Gardens Real Estate franchise network launched PinPoint this week. Brokers and agents can identify potential clients and to create campaigns through custom demographic and geographic segmentation. Marketing campaigns will be segmented by life stage segments, such as first-time buyers without children and empty nesters. BHGRE will be leveraging the database of consumers who interact with Meredith Corporation’s brands. CEO Sherry Chris emphasized the privacy and confidentiality throughout the fulfillment process.
  • Weichert introduced LeadLink in April in conjunction with Quantum Digital. This platform generates a Just Listed card for each new Weichert listing. When a new listing is entered into the MLS, LeadLink pulls relevant data and key photos into a direct mail template. The sales associate can then immediately place an order to send postcards to the 50 addresses surrounding that particular home. These postcards are designed to drive traffic to a customized web page where visitors can view additional property details and request further information.

Although they leverage different types of segmentation, these new direct strategies represent an interesting mix of digital components and traditional marketing pieces.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , .

June 1st, 2010

NAR Midyear 2010 Reflections

Conferences are a wonderful way to reconnect with existing business partners and to connect with new ones. They also present a great opportunity to get a pulse of the hot-buttons and trends within the industry: what’s on everyone’s mind? What are the nail-biters? What are the hot trends? But this year, with regards to my own experiences (with respected peers of the MLS community), DC’s NAR Midyear hit all the right notes with me in a deeper and more meaningful way. Why?

Our mission is taking shape

Since Onboard started working in the MLS and IDX space, we have worked diligently (head down) to clearly articulate our position and mission within the MLS community. While we have a long road to travel (there are a lot of hands to touch!), seeing the fruit of that labor begin coming to fruition is extremely rewarding. Being a trusted partner, advocate and innovator within the MLS space is of utmost importance to our company and to me personally. Seeing that start to take shape by working with so many industry leaders is inspiring for me.

The shift to consumer services energy

I was able to sit down and have deep, meaningful discussions with executives and technology leaders about so many things: plans to enhance member services in 2010 and 2011 – new tools, options, partnerships, etc. Lively conversations meandered out of member services and into consumer services – public websites, tools, functionality and then into operations and overall strategy. RPR, and some of the RPR generated FUD (fear, uncertainty and doubt), isn’t dominating the discussion any longer; now the center of the discussion is timely growth, innovation, strategy, change. There is an inexplicable energy, a vibe that communicates “action” felt by all whom I was lucky enough to share time with. Now, it’s time to take some of that energy and transform it into results.

Preparedness to grow through partnership

MLS leaders are looking to create partnerships with industry players who “get it”: those whom understand the uniqueness of the industry and today’s relevant issues and opportunities; those willing to champion solutions to challenges and innovate products and services that take them to a new level; those who can work in a close and transparent way toward a result.

It is very clear – MLS leaders are focused on home court advantage:

  • What they can do to drive more business to their members; adding on to what they have in new creative ways and sometimes, creating complimentary homegrown solutions
  • Delivering measurement and social proof to their members
  • Providing tools, training and resources to increase member performance: delivering tools that today’s consumers feel are necessary to the transaction

And FINALLY (the culmination of why this was all so meaningful): The discussions that occurred at NAR Midyear and the subsequent talks I am having right now are true validation that we are in the position to create true value with our MLSs.

Here is how we have been planning to do that:

  • Helping them overcome the obstacles they face – uniquely – by market, by culture and as an industry overall
  • Delivering relevant, valuable future-focused innovative tools that take MLSs to a new level
  • Challenging what/how things have always been done by working closely with our MLSs to improve tools

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , .

April 2nd, 2010

A Time for MLS Strategy, Teamwork, and Execution

Every industry has a coming of age – a perfect storm of economics, technology, politics, environment and people power all aligning for the big kaboom….and guess what? It’s happening. But it’s a great kaboom, not a scary one. It’s not a time for fear or doubt, hiding or insignificance; it’s a time for strategic leadership, group participation and execution (yes, the “action” kind).

I just returned from a 2-day whirlwind trip to Houston for HAR’s Real Estate Information Symposium. Hats off to the HAR team for delivering value with an organized, educational, timely and inspiring gathering on the heels of the annual Clareity conference in Scottsdale (also quite deserving of the aforementioned accolades). Being present (and honored) at both of these events and taking away significant wisdom from the front of the room and the back of the lounge, I am ridiculously excited about the times we are in, and even more-so for the times ahead. I am also proud to be deeply involved in the business from the inside out – truly understanding the choices, challenges and opportunities of the MLS community and working hard to deliver valuable, relevant solutions to “real” issues.

Here are a few of my observations.

This week, we were treated to a wealth of information on three timely offerings to the MLS: NAR’s RPR, First American/Core Logic’s Information Network and Move’s FIND. These services are all initiated from outside the MLS, utilizing MLS data as the core valuable content. We looked at these offerings from soup to nuts in terms of product detail, contract review, and opinions from MLSs.

There is obvious urgency to act – not necessarily to sign a contract with one, two or all of these but to do something. MLSs are feeling the pressure to take action to deliver services to members (via one or all of these or with internally funded/implemented tools). It is time for Association and MLS leadership to lead strategically. There are critical business decisions to be made; each with impacts – some single level and others with branchy, thorny trickle downs.

These decisions can impact the existing culture, philosophy and/or business practices of an MLS and ultimately dictate its long-term relevance and perhaps survival. Go with RPR, fortify our system or do both? Go with RPR, First American, FIND, all, some, or none? Focus on consumer engagement that takes greater eyeball share of  online consumers? Destination, distribution or both? These are just a handful of decisions that must be made. On top of that, there is the stacking of residual actions to follow from those decisions and their results.

There is so much intellectual property within the MLS community which is obvious at forums like CMLS but really emphasized at the intimate settings of Clareity and REIS. There are bold, daring leaders from large and small entities who have pioneered their own tools, and with lessons from failures and/or successes, have redefined their organizations. There are newer CEOs and Executives delving into their organizations, facing new challenges and assessing the field, trying to understand the best move.

Look at what HAR has done – taken the reigns and assembled REIS; what an exceptional example of industry leadership and belief in teamwork. As individuals, this group is powerful; collectively, one can only imagine what is possible with that strength, experience and knowledge. I believe in the coming months we will all benefit from the results of the enhanced teamwork and information sharing that continues to escalate during this time.

Here’s what I know for certain: there is uncertainty, there is opportunity, there is energy. MLSs are in a powerful and pivotal role in rapidly changing times. It’s time to take inventory, take action and take on the future.

Exciting times.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , , , , , , , .

March 23rd, 2010

I got my MBA on Delancey Street

onboard_insights_blogI grew up, and still live in, New York City. For years now I’ve passed homeless people on the street. Some beg for money or food, but others just sit there, ranting about something. You ever see this? They are so passionate about what they say. In fact it always catches my eye, but I don’t stop. I’m a New Yorker; I’m always in a rush.

I do find myself wishing I would stop sometimes just to see what this passion is about. What are they saying? Does it matter? And if it does to whom? My conclusion: they try to communicate in a manner which few people care to participate in.

On the streets if you feel threatened, you return to home base. In business, you get back to basics. Both mean the same thing; at least they used to. School gets you book smart. The streets get you life smart and while I’m well versed in scholastics, I actually received my MBA on Delancey Street.

So I have been thinking…thinking for a long time about our industry, its transformation and about being a spectator to a lot of “movements”  that have been going on for the past couple of years. I’d like to start articulating my thoughts to my fellow CEOs and others who, I am quite sure, stay awake at night pondering some of the same things. What are the right moves? What changes should I embrace today, or are they not that important? There is a lot at stake, and man are there so many distractions out there.

I love the real estate industry

I’m a CEO of a company that I helped to form and build in one of the most interesting  and complex industries in the world: Real Estate. It’s like none other. It’s just like that end-to-end hockey game: non stop, fast and furious, then the period ends and there is a lull while skates are sharpened, cuts are stitched up and the game plan is laid out.

We all wait for the action to start again…lately however, I feel as though our industry is just like that homeless guy – so many are yelling and no one is really listening. There is passion, but no focus.

That’s the part I don’t get. And it makes me sad.

So the market crashed and there are several tangible reasons why that happened. I get that. So what are we doing about it? Are we just talking, tweeting and blogging about it, or taking control?

My issues, hardships, dilemmas and decisions are no different or harder than any of the clients whose websites we supply product to on a daily basis. I seek out solutions and rely on what I’ve learned, by stopping and listening to what others are doing around me and being inspired to follow suit.

Last week a client called me and said they were thinking of moving on. They told me that they haven’t  received enough value and will be shopping around for another solution. What did I do about it? What if I wasn’t listening to my client, but I was busy tweeting my whereabouts, or posting the latest article I read or any one of the other distractions out there?

Instead I saved the client by simply asking about what issues she was facing. It turns out, we missed some things that for years we would hit out of the park with our clients. We lost focus on what was really important.

We need to stop spending time on the future of real estate and focus on the now of real estate – the now of your clients and business.

If we aren’t focusing and effectively communicating, we are killing ourselves, folks. 2007-2009 were fabulous years. Though mired in the woes of the market downturn, real estate found solace in this thing called social media. From it came gurus… “experts.” And examples who led us down a path, where the fantasy of what social media is gave us a break from the pain and suffering of what reality really was.

But it’s 2010 now. Like you, I have a company to run. Mouths to feed. Bills to pay. And I have not seen many examples where the promises of social media delivered what we, who run companies need. 25+% increase in revenue and profit in order to stay alive, developing better products for our clients, among other things. How was your last year? Did you grow? Did you profit? Did you watch that reality show too?

Personally, I’ve turned off most of the RSS feeds that float in with the real estate tide and unfollowed the vast majority of Twits who spend their days telling each other where they are, what they eat, and who they just waved hi to. I get the fact that being social is fun. I am all about fun.

But fun doesn’t cut it when you oversee the livelihood of dozens of employees. Strategies, planning, vision, cost cutting, innovation, and technology does.

Back to basics means focus.  It means solid fundamentals. It means listening to your clients, employees and peers. It means giving your opinion and participating in innovation and improving our industry.

If I could have last year back, I would not have passed the homeless guy, who was actually sitting on the corner of my home base which I passed as well. In the street they say a beating makes you tougher for the next battle. No regrets as I have grown from these challenges and have a solid vision for 2010-2011.

Now, back to focusing on today’s challenges. Check back to OnBlog as the year goes on. I will be following up periodically to continue the conversation and show you how Onboard is going back to basics, and what we learn along the way.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , , , .

February 12th, 2010

Z57 Client Acquisition Up 107%

http://www.exploreconsulting.com/images/portfolio/z57Logo.jpgOur partners at Z57 had an outstanding 2009; new client acquisition was up 107% over 2008. Z57 provides thousands of clients nationwide with websites, content, listings, lead capture, and web traffic generation programs. This recent growth echoes the sentiments of Inc. 5000, who named Z57 one of the country’s fastest growing privately held companies.

Last year, Z57 expanded its customer service department to enhance the client experience. Clients are pleased as well; revolutionizing the client experience resulted an 82% overall “great” ranking in feedback surveys issued after site implementations.

Z57 chose Onboard as an IDX provider in 2003 to strengthen agent value proposition and provide access to “real and accurate data” on both IDX and content services levels. What began as a simple IDX vendor relationship has evolved into a highly successful partnership. With the addition of neighborhood level content in addition to Onboard’s IDX listings, Z57 is able to provide added stickiness on agent websites, resulting in increased sales and customer value.

In its 11th year, Z57 continues to provide thousands of real estate professionals nationwide with professionally branded, top-performing, search engine optimized websites.

Congratulations to the Z57 team for their steady focus on customer satisfaction – even during the recession.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , .

February 10th, 2010

Looking Under the Covers at the NYC Market

The Inman Connect show in NYC this past January included a panel focused on using data to understand and forecast the NYC housing market. Sitting on the panel were two chief economists, a provider of active listings metrics, and yours truly. The room was packed, and Brian Boreo of 1000Watt Consulting led us through the presentations. We had each been asked to produce a single slide illustrating how our company looks at the marketplace.

The Panelists

Mark Fleming – Chief Economist, First American CoreLogic
Mike Simonson – Founder, Altos Research
Stan Humphries – Chief Economist, Zillow.com
And me – CIO at Onboard, Folklore and Mythology BA and Olympic Curling enthusiast

The Approach

I’m not an economist.

I am a data junkie and trend analysis enthusiast.

Stepping back, I took a moment and considered what content the other panelists were likely to focus on. All of us have access to essentially the same types of content including:

· Public records
· Listings records
· Search metrics

I surmised that Mark and Stan would likely focus on what I consider “near past actuals” by looking at sold data tends (volume, price) and perhaps listing volumes and days on market information, either as a snapshot or trended over time. This type of content paints an accurate picture of what has just happened in the marketplace, generally reflecting buyer activity on market prices sixty to ninety days aged (the typical time between agreeing on price and the transfer and recording of the transaction). The trend lines created are typically projected into the future as a predictive tool. I also figured Mike would look at listing activity metrics trends such as list price trends, price reduction activity, days on market and volumes. This listing activity content is more of a forward looking indicator as it provides information about properties that are likely to transfer in the next sixty to ninety days but relies significantly on pricing data which actually indicates what the seller thinks – or perhaps would like – their property to sell for. We’ve seen periods where list and sale price vary hugely and other times where they are close in proximity.

The analysis the panelists provide on top of this data was informative, timely and well understood by those familiar with typical housing statistics.

But I felt there were other ways to look at this…

Look at underlying factors, not end point results

At Onboard, we also look at all the numbers, statistics and trends we can in sold data, tax basis, distressed property volumes, pricing trends, listing activity and construction data. The issue with looking at these as predictors of the marketplace is that these data points all represent past activity and are, in turn, the result of buyer/seller decisions, the availability of money and other underlying factors. The key to predicting the market is in accessing the drivers that impact what a buyer/seller will do rather than looking only at what they already did.

We believe that understanding the underlying factors and then applying local market knowledge is a different and meaningful perspective that can, when combined with a hyperlocal analysis model, provide startling insight into why the market is behaving as it is and how it is likely to behave in the future. This insight must be reflected against the actual local market activity (once it occurs) on a continuous basis.

During the initial financial turmoil two years ago, we were approached by a number of private and government concerns regarding how one can identify housing risk as a local level. With Onboard’s hyperlocal modeling expertise and access to data, we were able to approach the problem from a number of directions.

Ultimately, we created a forward looking housing distress index which provides comparative information between local markets. This allowed us to look at the health or deterioration of underlying housing distress factors of any city, county or neighborhood and identify – relative to other parts of the country – how the area is likely to perform. This was a critical concern for anyone analyzing a portfolio of properties for either investment opportunity or relief direction as it provides a basis for comparing area risk. Typically this local area risk is then considered against specific property risks (mortgage details, resident credit, etc.). We looked at a large number of data points over time and found that the following – in combination – provided a locally reliable evaluation method:

· Vacancy and occupancy data
· Employment statistics
· Household income
· Change in HPI (home price index) from highest value
· At risk mortgage origination volumes

In each case, we considered the change in these values over time and the velocity of that change relative to the larger marketplace. The results were normalized to a 1 – 10 index with low values signifying indicators of continuing distress and high values indicating little or no such indicators when compared to the national landscape. We found – within reason – that these values forecasted activity in the marketplace so long as both global market factors and local knowledge was applied on top of this analysis. Global factors might currently include the federal home buying incentive and low interest rates. Local factors might include knowledge of new construction units soon to hit the market or a large factory closing.

Over the past two years we’ve compared the results of this model statistically to three, six and nine month trailing indicators (sales volume and pricing, days on market, foreclosure volumes) and found a surprisingly tight correlation.

Visualization

If that explanation left you cross-eyed, take a look at the map image below. It represents the underlying Q2 and Q3 2009 factors and we believe predict conditions for the current and near term market in NYC. When compared to the previous forecast, the model predicted the uptick in sales and the reduction in gap between list price and sale price experienced in much of the market during the recent 4th quarter.

To analyze this map, the dark areas indicate a stronger market where houses are likely to hold their value through the sales cycle, inventory is not flooded, and the number of properties in distress relative to overall inventory is likely to remain low. Lighter areas show significant downward pressures on the market. Depending on where in the market correction cycle the local market is, this could mean significant foreclosure activity will continue or simply that properties will be slow to move without some discount. It is at this point that local knowledge must be applied – something that Onboard believes the local broker and Realtor are uniquely positioned to do.

distressedpropertyindex

The level of detail here is to the neighborhood and block group level – a very fine level of analysis made possible by the application of Onboard’s geography model to all the underlying data points supported by specific spatial analysis techniques. The result is that one can see the market differences between Jamaica, Queens and the neighborhoods that border it.

What we don’t know

This model appears to work well now and for this type of volatile marketplace. This same volatility makes some traditional analysis methods (Case-Schiller, etc.) less reliable in our opinion. When the market stabilizes or during a period of rapid price increases, it is unclear whether this model will continue to offer value as a predictive tool. It is likely that we will find additional underlying factors that need to be considered during an up market.

In the meantime, it’s fun to look at….

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , , , .

January 29th, 2010

Real Estate Webmasters Introduces REW IDX 3.0

We often get questions from individual agents looking to utilize our products to differentiate their websites in their respective marketplaces. Since our traditional solutions aren’t designed for individual agents, we decided to fill this need by launching our Value Added Reseller program to give agents the benefit of our content in various flavors. We package our neighborhood and home information for web developers who use their design and programming expertise to mold the data into innovative implementations that enhance user experience.

Real Estate Webmasters is a partner that does just that. REW takes our data and adds design, programming, and SEO expertise to deliver customized, cutting edge real estate websites. They allow their agents to sell based on clients’ lifestyle needs as well as extremely high-quality listing content (from both informational and visual standpoints). The neighborhood plugins REW mixes in to their offerings allows agents to display the same leading content used by the nation’s top brokerages.

The latest buzz at REW and in the agent community is about the new REW IDX 3.0 product. (See a live demo here.) This iFrameable IDX solution works with any website. It includes full lead management and IDX builder technology for customization.

REW IDX 3.0 is in beta and there are still a few more days to be a part of the testing group. Anyone (on an REW-approved MLS board) who signs up in January will have access to the product for 3 months. Those who are part of this group will save on a setup fee (normally $499) and will only have to pay for monthly features.

REW map overlay

Real Estate Webmasters' new IDX solution allows users to draw their own neighborhood boundaries during home search.

Morgan Carey’s REW blog walks you through features to pay attention to. Here are a couple of the things that make 3.0 unique in this space:

  • Polygonal parameter searches: so the user can draw their own ideal neighborhood
  • Spherical/dragable radius searches
  • Custom IDX search builder
  • Schools and amenities overlay
  • Streetview
  • New map search results pagination

The REW team believes that agents are experts in his or her markets, thus giving them back-end controls to customize their display.

You can see the full integration of Onboard’s content in the map-based amenities data as well as the “get local” tab for detailed listings.)

For any agents out there who are looking to be a part of this testing group, click here to get in before the month ends.

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , , , , , .

January 25th, 2010

The Housing Market in 2010

Onboard CIO Peter Goldey speaks on trends that will shape the housing market in 2010:

Save To:
  • Digg
  • Sphinn
  • del.icio.us
  • Facebook
  • Mixx
  • Google
  • E-mail this story to a friend!
  • StumbleUpon
  • Technorati

Tags: , , .